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Subtotal: £0.00
Subscription savings: £0.00
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With this purchase you will earn loyalty point worth
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  • Every purchase counts

    Shop and collect Britcoins

    For every 10 CZK you spend, you’ll earn 1 Britcoin. Subscribers earn three times as many. Your pet gets the very best, and you get an extra reward on top.

    Loyalty programme - banner
1

Join us

Create an account and you’ll automatically be credited with Britcoins for every purchase.

2

Shop and collect Britcoins

Earn 1 Britcoin for every €1 you spend. With a subscription, you get 3 Britcoins.

3

Enjoy the rewards

Convert the Britcoins you’ve earned into a discount on your next purchase.

Loyalty is rewarded in Britcoins

We appreciate everyone who feeds their four-legged companions with us. That's why we reward every purchase with Britcoins, our loyalty currency. And since we're always looking for new ways to say thank you, more ways to earn them will be added over time.

  • 1 Britcoin for every 10 CZK

    It is automatically added to every order.

  • 3x more Britcoins with subscription

    Regular deliveries pay off twice over – in fact, three times over.

  • 100 Britcoins

    For creating an account.

  • 100 Britcoins

    For creating pet profile.

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Frequently Asked Questions

Are you interested in the loyalty programme but not sure how it works? You’ll find the most frequently asked questions here.
How does the loyalty programme work?

By shopping regularly, you collect points that you can use on your next order. If you have a subscription, you earn points 3× faster.

You can redeem your points at any time in the shopping cart, where we'll show you their exact value. Points can also be used on your subscription to lower the price of your order.

Do I need to register to use the benefits?

You don't need to register for a regular purchase. However, if you want to use the subscription, loyalty program and other customer account benefits, registration is required.

In your account you'll also find your order history, the status of current orders, and you can easily reorder a previous purchase.

What should I do if I receive damaged or incorrect goods?

Contact us as soon as possible at brit@vafo.cz and include your order number, a description of the problem and, ideally, photos of the parcel or product. This will help us resolve your complaint faster.

Items under complaint should be sent to:

VAFO Praha, s.r.o.

Logistická 100 – budova 5

273 51 Pavlov – Unhošť

Czech Republic

Can I return the goods I bought?

Yes. If you meet the conditions for withdrawal from the contract, you can return goods purchased through our e-shop within 14 days of receiving them.

Please send the goods to:

VAFO Praha, s.r.o.

Logistická 100 – budova 5

273 51 Pavlov – Unhošť

Czech Republic

You can also notify us of your withdrawal at brit@vafo.cz .

Please note that for some goods, withdrawal is not possible for hygiene or legal reasons – for example, if the product has been removed from its sealed packaging and can no longer be returned for hygiene reasons.